For Individuals

Scott, 42, was looking for a more interesting social life. Evenings and weekends were a bit boring and mundane and although he was involved in a local sporting club, he didn’t feel like he was a real part of the action. We got to know Scott and it became clear very quickly he was a big fan of American Football, known locally as Gridiron or NFL. He had played the sport when he was younger, had sound working knowledge of the game, and spent a fair bit of his time keeping up with what was happening in the code. Scott and his Towards Better Consultant, Ricky, did some community exploration and found a local sporting club that fit the bill. Initially, the club offered roles that we knew, while well intentioned, wouldn’t be necessarily appropriate for a person of Scott’s age. Scott had considerable potential in community sport so Scott and Ricky did a lot of work and carefully considered planning for what the ideal role would look like for Scott. Through these exercises, Scott identified that he wanted to be an Assistant Coach. This meant he could coach alongside other staff, have access to mentoring, mentor players himself, assist during practice and build on his existing knowledge of the game. Ready to put the plan in action, Scott and Ricky began to build great relationships with the head coach and other assistant coaches. Scott needed specific Assistant Coach equipment so they spent time acquiring everything an Assistant Coach would need such as whistle, clipboard, and playbook. Scott then formalised his coaching by completing a Gridiron coaching course. As the saying goes, ‘nothing succeeds like the appearance of success’ and such is the case with Scott. With his image revamped and quality formal training under his belt, Scott’s self-belief skyrocketed. Members at the club began to respond differently to Scott and he started making friends, taking on more responsibility, and becoming a trusted and valued club member. Scott now runs practice drills independently, has access to club grounds to set up early, and is frequently invited to club social events. It’s safe to say that Scott’s journey so far has been a total TOUCHDOWN! We have loved working with Scott and look forward to seeing how he progresses for here. Thank you Scott!
Role goals: Sporting club member, assistant coach, friend
Frameworks used: 1 on 1 Consulting, Community Auditing, Social Role Valorization

It didn’t take us long to realise that Jeff had a keen interest in sustainability and the environment. He was very committed to our world being looked after and enjoyed hands-on work. It was clear to us that Jeff was interested in getting outdoors and connecting with people of a similar age with similar interests. Jeff’s vision for his future included work, but first testing the waters. We considered a range of roles and came up with a starting point which was to become a Landcare Volunteer. We found a great site through Coastal Dry Tropics Landcare (CDTLI). Through volunteering at one of the sites, Jeff made connections with others who he could not only have long conversations with about the ecosystem, but who he could learn from. Jeff trimmed bushes, pulled weeds, turned over soil, identified species, poisoned invasive species, and planted new trees and natives. Jeff was invited to a tree planting day and got involved at another site closer to home where he now goes independently as he knows the site leader more personally through his first volunteering experiences. This role has opened doors for Jeff to be a work experience student at the Townsville City Council Sustainability team and a volunteer for Creekwatch Townsville. Jeff has also begun to explore other passions such as 3D Printing. The next steps include exploring existing networks to seek paid work opportunities during the school holidays.
Role goals: Landcare volunteer, sustainability work experience student, Creekwatch volunteer, 3D printing enthusiast, employee
Frameworks used: 1 on 1 Consulting, Community Auditing, Social Role Valorization

Frank had left secondary school with lots of certificates, but no work role. He was very knowledgeable, but not sure what direction to take. The first job he had been offered was a part time labouring role, so he took it, though he wanted more from his future. Through our work with Frank we uncovered that Information Technology was a passion of his. We mapped out roles and opportunities and audited the local community and found a connection to the team at LiteHaus International who work in the IT and Not for Profit space. This offered an opportunity to volunteer and Frank could reaffirm his IT skills, learn new ones, and be among valued people in an everyday setting that may lead to further tech exploration. Over the last 18 months, Frank has been a massive contributor to the LiteHaus team and has had the privilege of going to their social launch events and fifth anniversary gala event at The Ville. His success in this role has also boosted his own confidence and he has now started the COMPTIA+ Certification Course and is seeking out a mentor or tutor to ensure he can get the most value out of this course. Frank’s story is an example of having the right people in an organisation as the team at LiteHaus are an extremely welcoming, open minded, and solutions focused group that demonstrate inclusion in practice and always recognise the skills of others. So much so that for Frank, 2023 may now bring a part time IT Technician role for him at LiteHaus where he can finally take the next steps in his career transition and entry into the IT field! Well done Frank and LiteHaus International! Role goals: An Information Technology Enthusiast and part time labouring employee becoming an IT Volunteer, then an IT Student and changing careers to become a Part Time IT Employee
Frameworks used: 1 on 1 Consulting, Community Auditing, Social Role Valorization